---
title: Frequently asked questions
description: Discover the world of Sisters of Paradise! In our FAQ, we answer all your questions about our design apartments, bookings, facilities and exclusive member benefits. Find out more now and become part of the Family of Paradise!
---
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# FAQ
## FREQUENTLY ASKED QUESTIONS
Curious about us? Time to dive into our world.
Where are your design apartments?
Our apartments are located in...
...[**Batumi**](https://sisters-of-paradise.com/en/batumi?hsLang=en) – a vibrant coastal city in Georgia on the Black Sea, known for its modern architecture, subtropical climate, beaches and vibrant nightlife.
...[**Marrakech**](https://sisters-of-paradise.com/marrakesch?hsLang=de) – a Moroccan city offering a fascinating blend of tradition and modernity, with its colourful souks, impressive palaces and historic medina.
...[**Olhão**](https://sisters-of-paradise.com/en/olhao?hsLang=en) - a charming coastal town in the Algarve, Portugal, known for its traditional fishing industry, whitewashed cubist houses, vibrant market halls and proximity to the Ria Formosa Natural Park with its idyllic islands.
Why are your apartments extraordinary?
Our apartments are designed with great attention to detail, combining style, comfort, and local charm. No matter where you stay, you can always rely on high-quality design, a cozy atmosphere, and a unique touch.
Who are Anna & Sophia?
Anna and Sophia are your hosts. The sisters will take care of your booking and answer any questions you may have about your stay. They own apartments in Batumi, Olhão and Marrakech and share them with the Family of Paradise. If you want to find out more, you can read the full story of Anna and Sophia in the [**family saga**](https://sisters-of-paradise.com/en/saga?hsLang=en).
What is behind the ‘holiday home managed like a hotel’ concept?
It's simple: We blend the best of both worlds. Enjoy the quality of a 4-star hotel with the freedom and flexibility of an holiday apartment. Ideal for those who love comfort but don't want to give up independence.
How can I contact you?
You can contact us by [email](mailto:searchparadise@sisters-of-paradise.com) or [WhatsApp](https://wa.me/4915258121989). We strive to respond within 24 hours.
How can I book your apartments?
As a family member, you can book directly through our website. Simply select your desired apartment, enter your travel dates, and follow the booking process.
How do I become part of the Family of Paradise?
Simple! Register for free [here](https://sisters-of-paradise.com/en/join-the-family?hsLang=en) and secure exclusive benefits: the best price, insider deals, and early access to new destinations.
Are there discounts for longer stays?
Of course! If you want to stay longer, we'll create a personalized offer for you. Just send us a message.
Check-in & Check-out?
Check-in is available from 2:00 PM, and late check-out is until 2:00 PM. If you need earlier or later times, feel free to contact us. We always welcome you personally and are available at any time during your stay.
Is there a cleaning service?
Yes, the final cleaning is included in the booking. For longer stays, we offer additional cleaning services upon request.
How are the apartments equipped?
In addition to large beds and fully equipped kitchens, there are some extras: incredibly soft towels, fragrant coffee, shower gel, a music box to create the perfect atmosphere – and a small surprise that will definitely make you smile! Plus, there's champagne in the fridge.
How do you ensure that each apartment is unique?
We collaborate with local designers to capture the essence of each location. Our apartment in Batumi was designed by a talented [Georgian interior designer](https://www.elenias.ge/) – and we are absolutely in love with her style!
How do you ensure consistently high quality?
Our local hosts are the true heart of our apartments. They ensure everything is in perfect condition and make sure you feel at home from the very first moment. Because with us, you're family! 🤗
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